Warranties with xPark Electric

When you invest in an electric ride, you want to be sure it delivers on quality, performance, and durability. At xPark Electric, we prioritize these aspects, ensuring that every product we offer meets the highest standards of safety and reliability. Our comprehensive warranty policies reflect our commitment to excellence, providing you with peace of mind and protection for your purchase.

Our Commitment to Quality and Performance

All xPark Electric products undergo rigorous testing to ensure they meet the highest safety and durability standards. We work closely with trusted manufacturers and suppliers to bring you cutting-edge technology and innovative features that enhance your riding experience. Whether it's an electric scooter, bike, skateboard, or ATV, each product is designed to provide optimal performance and longevity.

Authorized Dealer Benefits

As an authorized dealer for every brand we sell, xPark Electric ensures that you qualify for the full manufacturer warranty with every purchase. This means that in addition to our quality assurance, you also receive the manufacturer's backing, giving you double the peace of mind. Our partnerships with leading brands guarantee that your warranty is valid and supported by both xPark and the original manufacturer.

General Warranty Coverage

While specific warranty details may vary by brand, here are some common aspects covered under our warranties:

• Coverage Period: Most warranties cover defects in materials and workmanship for a specific period, typically ranging from one to two years.
• Components Covered: Warranties usually cover major components such as the motor, battery, frame, and electrical systems.
• Conditions: The warranty covers normal use conditions but excludes damage caused by misuse, accidents, or unauthorized modifications.
• Claims Process: If a warranty issue arises, customers can contact our customer service team for assistance with the claims process. We work closely with manufacturers to ensure a smooth and efficient resolution.

Brand-Specific Warranty Details

Please refer to the following sections for specific warranty information on each of our brands. This section will be filled in with detailed coverage for each brand we carry, ensuring you have all the information you need for your particular product.

ADO E-Bikes: ADO E-Bikes offer a one-year warranty covering all manufacturing defects in materials and workmanship. This includes the frame, motor, and battery. The warranty does not cover normal wear and tear, damage caused by accidents, or improper use.

Colony Sports Group: Colony Sports Group provides varying warranty periods depending on the product. Typically, frames and forks have a lifetime warranty, while other components like wheels and handlebars have a one-year warranty. This covers defects in materials and workmanship but excludes wear and tear and misuse.

Coastal Cruiser Bikes: Coastal Cruiser Bikes offer a one-year warranty on their electric bikes, covering manufacturing defects in materials and workmanship. The warranty does not cover damage caused by misuse, accidents, or modifications.

Ecotric: Ecotric offers an 18-month warranty for major components, including the frame, motor, battery, and controller. The warranty covers defects in materials and workmanship but excludes wear and tear, misuse, and accidents.

Exway: Exway electric skateboards come with a six-month warranty covering defects in materials and workmanship. This includes the motor, battery, and ESC (Electronic Speed Controller). The warranty does not cover normal wear and tear or damage caused by improper use.

Gotrax: Gotrax provides a 90-day warranty on all products, covering defects in materials and workmanship. This includes the frame, motor, and battery. The warranty excludes normal wear and tear, accidents, and improper use.

Glion: Glion electric scooters come with a one-year warranty covering the frame and a six-month warranty on the battery and motor. The warranty covers defects in materials and workmanship but excludes wear and tear and misuse.

Green Bike USA: Green Bike USA offers a one-year warranty on all electric bikes, covering defects in materials and workmanship. This includes the frame, motor, and battery. The warranty excludes damage caused by accidents, misuse, or unauthorized modifications.

Levy Electric: Levy Electric scooters have a six-month warranty covering the battery and motor and a one-year warranty on the frame. The warranty covers defects in materials and workmanship but excludes wear and tear, accidents, and misuse.

MotoTec: MotoTec USA products come with a manufacturer’s warranty that varies by product. Generally, there is a 30-day warranty covering defects in materials and workmanship. The warranty excludes damage caused by misuse, improper installation, or accidents.

Linkseride: Linkseride provides a one-year warranty on their electric scooters, covering defects in materials and workmanship. The warranty excludes normal wear and tear, damage caused by misuse, and unauthorized modifications.

Senada Bikes: Senada Bikes offer a one-year warranty on their electric bikes, covering defects in materials and workmanship. This includes the frame, motor, and battery. The warranty does not cover damage caused by misuse, accidents, or modifications.

Yume Scooter: Yume Scooters come with a one-year warranty covering the motor and battery and a six-month warranty on the frame. The warranty covers defects in materials and workmanship but excludes wear and tear, misuse, and accidents.

How to Maintain Your Warranty

To ensure your warranty remains valid, follow these best practices:

• Regular Maintenance: Perform routine checks and maintenance as recommended by the manufacturer. This helps in early detection of potential issues and keeps your ride in top condition.
• Authorized Repairs: Use authorized service centers for repairs and replacements. Unauthorized modifications or repairs can void your warranty.
• Proper Use: Follow the usage guidelines provided in the user manual. Avoid activities that may cause undue stress or damage to your electric ride.
• Documentation: Keep all purchase receipts and warranty documentation in a safe place. These are essential for processing warranty claims.

Conclusion

At xPark Electric, our commitment to quality and performance is backed by comprehensive warranty coverage. As an authorized dealer for all the brands we sell, we ensure you receive the full manufacturer warranty, providing an additional layer of security for your investment. Whether you’re cruising on an electric scooter, exploring on a bike, or adventuring on a skateboard or ATV, you can ride with confidence knowing that xPark Electric has you covered.

Stay tuned for brand-specific warranty details and explore our range of products to find your perfect ride. With xPark Electric, you’re not just buying a product; you’re investing in quality, reliability, and peace of mind.