Customer Service

At xPark Electric Rides, we pride ourselves on delivering exceptional customer service to ensure your experience with us is seamless and satisfying. Whether you’re purchasing an electric scooter, bike, skateboard, or riding toy, or seeking assistance after your purchase, our dedicated customer service team is here to support you every step of the way.

Personalized Assistance

We understand that each customer’s needs are unique. That’s why our customer service team provides personalized assistance tailored to your specific inquiries and concerns. Whether you have questions about product features, need help with an order, or require troubleshooting support, we’re committed to delivering knowledgeable and courteous service.

Prompt and Reliable Communication

We value clear and effective communication with our customers. Our customer service representatives are readily available to respond to your inquiries via email at or by phone at (804) 991-8549. We strive to provide prompt responses and solutions to ensure your questions are addressed promptly

Support Across Channels

We offer multiple channels for you to connect with us, including our website’s Contact Us page, where you can submit inquiries or feedback directly. Whether you prefer email correspondence, phone calls, or online messaging, we’re dedicated to facilitating convenient and accessible communication to meet your needs.

Expert Guidance

Our customer service team consists of knowledgeable professionals who are well-versed in our products and services. They are equipped to provide expert guidance on product selection, usage tips, maintenance advice, and warranty information. Our goal is to empower you with the information needed to make informed decisions and maximize your enjoyment of our electric rides.

Commitment to Satisfaction

Above all, we are committed to your satisfaction. If you encounter any issues or challenges, our team is committed to resolving them promptly and effectively. We value your feedback and continuously strive to improve our services to better serve your needs and exceed your expectations.

Join Us Today

Experience the difference with xPark Electric Rides. Whether you’re a first-time rider or a seasoned enthusiast, our customer service team is here to ensure your journey into electric mobility is smooth, enjoyable, and supported. Contact us today to discover how we can assist you on your electrifying adventure.

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